Planning a vacation can be exciting, but sometimes it's hard to guarantee that everything will go smoothly, especially when relying solely on the internet. That's why it's important to have a trusted advisor helping.
At Sunlit Travel, I go above and beyond to ensure that my clients have a truly great experience, tailored to their needs and preferences. Unlike the internet, I take the time to get to know my clients, asking questions and meeting with them to understand their preferences, desires, and even any unique circumstances they may have.
Let me share a few examples of how I've gone the extra mile for my clients:
First, there is Jason. He was afraid to fly but wanted to surprise his wife with a trip to Hawaii. Together, we worked on overcoming his fear of flying and even secured a comfortable row/seat for him. Jason was thrilled with the outcome, saying, "Everything, from start to finish, was really great. Between the amazing hotels, seamless travel accommodations, excursions, and general information, you were a huge help to us."
Then there's Eric, who encountered a problem with his accommodations during a ski trip. Without any heat in his room, he initially tried to handle the issue himself. But after reaching out to me, I took care of the repairs while he and his kids enjoyed a day of skiing. They returned to a comfortable, warm room without losing any time on the slopes.
Taylor had a frustrating experience at the rental car counter. Despite pre-paying for her car, she was told she had to pay again. To get on with her trip, she complied. Turns out, she was at the wrong rental car counter! Because of my connections and negotiation skills, I was able to secure a refund from the rental agency, saving her both time and money.
For clients like Max who have special needs, I ensure that accommodations are suitable and hassle-free. From securing a refrigerator for storing medication to providing sharps containers, I take care of all the necessary arrangements, so my clients can relax and enjoy their trip worry-free.
Finally, let's talk about Bonnie, who had food allergies during her trip to Italy. To ensure her safety, I went above and beyond by creating a laminated card listing her food allergies in both English and Italian. This allowed her to communicate her dietary needs to chefs and dine worry-free throughout her trip.
When you choose Sunlit Travel, you're not leaving your vacation to chance. You can trust that I will be by your side, providing personalized support every step of the way. From special requests to resolving unexpected issues, I'm here to make sure your travel experience is truly exceptional.
I love working with seniors! I thoroughly enjoy guiding clients through the planning process, from finding the right destination to organizing the logistics to hearing about the trip upon their return. I am a strong advocate for my clients when it comes to price, quality and service. Trust and building lasting relationships along with continuing education are all extremely important to my business.